Shipping Policy

Processing Times

All orders are processed within 3–5 business days. You’ll receive a confirmation email once your order is on its way.

Shipping Methods & Delivery Times

Australia: 3–7 business days via standard courier
International: Currently not available, but we’re working on it!

Shipping Costs

We never sell your info. Trusted partners like payment and shipping providers may have access to your data to help us deliver our services. They must keep it secure and only use it for the intended purpose.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email so you can follow your package.

Packaging

We use eco-friendly and recyclable packaging wherever possible to reduce waste while keeping your order safe.

Lost or Damaged Items

If your order is lost or arrives damaged, contact us at lumina.swimstyle@gmail.com within 7 days of delivery. We’ll do our best to resolve the issue promptly.

Returns & Exchanges

For hygiene reasons, only unused, unworn, and unwashed items with tags can be returned or exchanged.
Returns must be requested within 14 days of receiving your order.
For details on how to return or exchange, contact us at lumina.swimstyle@gmail.com.